Details: It But How you handle internal complaints can After all, is Why employees complain What is protected activity Other Potential Laws from the States Planning the Investigation Conducting Effective Interviews Reporting Your Findings Organizing Your Evidence Writing the Investigative Report Susan Fahey
Why should you attend:
seems that employees love to complain about anything, and it seems
impossible to investigate everything. When employees feel, however, that
you are not taking their complaints seriously enough or that you are
ignoring them, they will find external sources for their complaints.
These external sources range anywhere from the EEOC, the NLRB, Wage and
Hour, private attorneys, and juries!! And juries love to punish you when
they feel that you ignored an employee's legitimate complaint.
what are legitimate complaints? We all know that an employer has a
legal responsibility to investigate some complaints but not others. Can
you make the distinction?
make all the difference of whether an employee goes externally with
their complaints. It can make all the difference in whether the
government or jury will find that you took immediate action and took
prompt remedial action for legitimate complaints.
the time to learn how to do an internal investigation when you are
suddenly faced with having to do one? Of course not. That's where our
training can help!
Who will benefit:
Day 1 Schedule
Day 2 Schedule
Susan Fahey Desmond
Partner, New Orleans Office, Jackson Lewis LLP
Desmond is a principal with Jackson Lewis PC. She has been representing
management in all areas of labor and employment law for over 30 years. A
noted author and speaker, Ms. Desmond is listed in Best Lawyers in
America and has been named by Chambers USA as one of America's leading
How you handle internal complaints can
After all, is
Why employees complain
What is protected activity
Other Potential Laws from the States
Planning the Investigation
Conducting Effective Interviews
Reporting Your Findings
Organizing Your Evidence
Writing the Investigative Report
Start Date: 2017-04-27
Last Date: 2017-04-27
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